Privacy Policy

1. Introduction

Pikeriver.com.au (“we”, “our”, or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Personal Information We Collect

We may collect the following types of personal information:
  • Full name
  • Email address
  • Phone number
  • Postal address
  • Payment details (e.g., credit card information)
  • IP address and browser information

3. How We Collect Personal Information

We collect personal information through various means, including:

  • When you fill out forms on our website
  • When you contact us via email or phone
  • When you make a purchase or request our services
  • Through cookies and tracking technologies on our website

4. Purpose of Collecting Personal Information

We collect your personal information for the following purposes:

  • To provide and manage our services

  • To process transactions and send related information
  • To communicate with you, including responding to inquiries and providing customer support
  • To send promotional materials, newsletters, and other information (you can opt-out at any time)
  • To improve our website and services
  • To comply with legal obligations

    • 5. Disclosure of Personal Information

    We may disclose your personal information to:
    • Third-party service providers who assist us in operating our website and conducting our business
    • Payment processors to facilitate transactions
    • Legal and regulatory authorities as required by law
    • Other parties with your consent or as permitted by law

    6. Cross-Border Disclosure

    Some of our third-party service providers may be located outside of Australia. In such cases, we take reasonable steps to ensure that your personal information is handled in accordance with the APPs.

    7. Security of Personal Information

    We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

    8. Access and Correction

    You have the right to access the personal information we hold about you and to request corrections if you believe any information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To request access or correction, please contact us using the details provided below.

    9. Complaints

    If you believe we have breached the APPs or mishandled your personal information, you can lodge a complaint by contacting us at the details below. We will respond to your complaint and work to resolve it promptly.

    10. Contact Us

    If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:

    We aim to respond to accessibility inquiries within 2 business days.

    ADDRESS

    Pike River Villas
    8 Pike Creek Road,
    Lyrup, South Australia 5343, Australia

    PHONE

    +61 0428 831 045

    EMAIL

    caire@pikeriver.com.au